What’s a distributor and what’s a retailer?

EnergyAustralia is a retailer. We take care of your account ensuring you can access a variety of energy options and services with a payment option that suits you.

A distributor owns the energy infrastructure – the poles, wires and meters that supply energy to you. Where there is a fault or emergency at your property, you should contact your distributor for information. You can find your distributor details by using our search tool below or at the top right corner of your bill.

Distributor Tool Lookup App

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