Existing customers

Our service team can help you with

• Billing and rates - We can assist you with enquiries about your business invoice, rates, environmental charges and network charges. We aim to deal with all requests, questions and complaints in a prompt and efficient manner.
• Fees and payments - Do you need some help understanding exit fees, loss factors, and payment enquiries?
• Change of account details - We can even handle account details such as change of address and contact details.
• Business relocation - Whether you’re an existing or new customer, we can help you to connect and disconnect your premises quickly and efficiently with us.