We've introduced two-step verification for added security:

Each time you log in to My Account, we’ll ask you to enter a code. This code will be sent to the email address that’s registered to your account.

Your My Account password needs to be a minimum of 12 characters.

Got questions about My Account, or need help logging in? Visit our FAQs.

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Are you a Solar Home Bundle, Battery Ease, Solar Ease or Community Battery Ease customer?