You can give someone else the authority to make payments or take control of your account.

Do you need to add an additional account holder to your existing account? This might be useful if you’re sharing a household or if someone else is taking care of the finances.

You just need, their personal details and to know what level of account holder they’ll be. Either:

  • ‘financially responsible’ meaning they have full access to the account and responsibility for paying the account or have
  • ‘authority to act’, meaning they can make changes to the account but are not responsible for payment of the account.

Once everyone involved has agreed on the changes, they’ll be registered in the system. If you’re entering another person’s details on their behalf, then they’ll benefit from knowing about our Privacy Policy.

The easiest way to update an additional account holder is to get a registered account holder to login or register for MyAccount. My Account allows you to manage all your account details in one secure place 24/7. Alternatively, you can contact us via live chat (Mon-Fri 8 am-8 pm AEST).