If your fault or emergency is life-threatening or dangerous, please call 000 for emergency assistance immediately.

For a fault or emergency related to power infrastructure (poles, wires, power outages or interruptions) or gas (leaks or faults), please contact your distributor for assistance and for the latest information on the outage or blackout in your area. You can find your distributor details at the top right corner of your bill.

 

Life Support

If you, or anyone at your home or business premises depends on life support equipment (or is life support dependent), this needs to be registered on your account. Learn more.

Related information

Find an electricity/gas distributor

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How to handle a power outage

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