Help and support | EnergyAustralia

Important information for existing customers about energy bill support.

NSW customers may be impacted by a power outage due to extreme conditions. If you're a customer with life support equipment at your home, please follow your outage plan, or call 000 if it's an emergency. Find out more on our faults and emergencies page.

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Why solar power for your business?

If you have an ABN your premises may be eligible for commercial solar. Solar power is an affordable way to lower your electricity costs.

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Grants and incentives

There are several types of grants, rebates and incentives that business customers with solar power can be eligible for.

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Need help with your existing account?

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Help and support

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Looking for information? Check out our FAQs to learn more about EnergyAustralia.

Getting in touch

We have a team of dedicated consultants readily available to help you manage your energy needs.

Our knowledgable team are ready to answer your questions.

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Our energy experts are here to answer any questions you may have.

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1800 146 749

Small business customers

Monday to Friday 8.00am to 6.30pm AEDT

1800 146 749

1300 362 466

Large business customers

Monday to Friday 9.00am to 5.00pm AEDT

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1300 362 466