Keeping your information safe online

With the increase of online shopping and internet scrolling, cyber security attacks are becoming increasingly prevalent, so it’s more important than ever to stay vigilant and take proactive measures to protect your personal information. 

Here are some tips for keeping your information safe online:

• Use a strong password: Be sure to use strong, unique passwords for each of your online accounts. If you use the same password across all of your online accounts, you could be at greater risk of hacking if a scammer were to gain access to your password.

• Change your password regularly: While we’re on the topic of passwords, it’s also essential to make sure you’re regularly updating your passwords. Regularly changing your passwords makes it more difficult for attackers to gain unauthorised access to your accounts.
   

• Use multi-factor authentication: Multi-factor authentication (MFA) is a security process that requires two or more methods of authentication to verify your identity before you can log in to your online account. MFA adds an extra layer of security to ensure that even if one factor is compromised, the hacker would still need to provide additional factors to gain access to your account.
   

• Update your software regularly: Many software providers and operating systems update their systems regularly to patch security vulnerabilities, fix bugs and protect your devices against potential threats. These updates will only work if you regularly update your operating system, antivirus software, web browsers and other applications.

• Look out for phishing scams: Phishing emails are commonly used by scammers to gain access to your accounts and steal money or intellectual property, copy or encrypt data or disrupt technology systems. Check the email address to see where suspicious emails are being sent from. Poor spelling, a generic addressee when it’s usually personalised or a sense of threat or urgency are often tell-tale signs of phishing emails.

At EnergyAustralia, we’re committed to ensuring the safety and security of your personal; information and other important details. As such, we’ll continue to report scams and other suspicious activity to the relevant authorities to help keep our customers safe, and we really appreciate your support in this effort.

Find out more (https://www.energyaustralia.com.au/home/help-and-support/faqs/online-security) about online security and get some more good tips about email hoaxes, how to protect yourself online and what to do if you accidentally open a malicious link or attachment.