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EnergyAustralia, one of the country’s leading energy retailers, today announced the launch of its first skill for Amazon Alexa.
Alexa is an intelligent cloud-based service that lets people use just their voice to do thousands of things like play music, hear the news, order food, check weather and control smart-home lights, lamps and televisions.
Now, EnergyAustralia customers can check and manage their EnergyAustralia electricity and gas accounts with Alexa.
EnergyAustralia NextGen Executive Andrew Perry said: “The three things people want most from their energy provider are a fair deal, a hassle-free experience and control.
“The EnergyAustralia skill for Alexa gives people easy access to every aspect of their energy account. Initially customers can stay across the status of their bill and when it’s due with a simple voice command.
“Over time we’ll add services, like the ability to call up data on how much energy a household is using and when. It’s information that puts customers in the driver’s seat by helping them manage their energy consumption,” Mr Perry said.
Rob Pulciani, Director, Amazon Alexa said: “We’re excited that EnergyAustralia has brought this skill to Alexa. This is a great example of how voice can make everyday tasks simpler for customers.”
The EnergyAustralia skill is available via the Amazon Alexa skill store. There, existing EnergyAustralia My Account customers will receive simple step-by-step instructions for linking their energy account to Alexa. The process is quick and easy, usually taking only a couple of minutes.
Customers can use the Alexa skill by simply saying “Alexa, ask EnergyAustralia how much is my latest bill?” or “Alexa, ask EnergyAustralia, when is my account due?”
Alexa can even respond to frequently-asked questions, like “Alexa, ask EnergyAustralia, how can I reduce my electricity bill?”
Alexa is the cloud-based voice service behind devices like Amazon Echo smart speakers. The more the service is used, the more Alexa adapts to speech patterns, vocabulary and personal preferences.
To find out more about how to set up the EnergyAustralia skill, visit www.energyaustralia.com.au/alexa
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