Skip to main content
Important information for existing customers about
energy bill support
.
Hide message
menu
Home
Electricity and gas
Virtual Power Plant
Compare electricity and gas plans
How to disconnect and reconnect your energy connection
Compare electricity and gas plans
Flexi plan
Solar Max
Standing Offer
How to compare plans
What is off peak electricity?
When to switch
What is a tariff?
Demand tariffs explained
Go Neutral FAQs
Get an energy quote
New meters and installations
Timeframes for electricity meter connections
Energy saving and safety
Electrical safety
Natural gas safety
Gas appliances safety
South Australian Retailer Energy Productivity Scheme (REPS)
PowerResponse
Energy Plan Information
Solar and batteries
Batteries
Customised solar & battery solutions
Solar panels
Existing Solar Customers
Feed-in tariffs
Moving house
Bills and accounts
Manage your account
Update your details
Register an additional account holder
Pay your bill
Energy bill support
Payment options
Pay my bill
Request a payment extension
Understand your bill
Bill guides
Energy usage data request
Estimated bills
Is your bill different to what you expected?
Switch to eBilling
Understand your meter
A guide to getting your meter read
Submit meter reading
Concessions
Australian Capital Territory
New South Wales
Queensland
South Australia
Victoria
Utility Relief Grant Scheme
Hardship policy
Financial difficulties
Government assistance
Family Violence
Account holder has passed away
Help and support
FAQs
My Account
Accounts, bills and payments
Balance Plan FAQ’s
Guaranteed Service Level Rebates
Multi Factor Authentication
Solar Max
Bulk hot water systems
Standing Offer
Carbon neutral
Certificate of electrical safety
Changes to your Victorian Energy bills
Concessions
Default Market Offer
Consumer Data Right
Delayed transfers
eBills
End of plan information
EnergyAustralia App
Estimate tool
Fee removal - NSW
General FAQs for residential
Late bills
NBN
Late fees
Life support
Meter usage request
Online security
Opt out
Other fees and charges
Paper Bill Fees
Power of Choice
Processing fees
PowerResponse
PowerResponse Virtual Power Plant
Rate changes - NSW, Qld, SA, ACT
Reducing energy and bills
Remote Energisation
Solar power
Solar - NSW solar bonus scheme
Switch On Energy Victoria
Time of Use changes
Controlled load
Contact us
Billing and enquiries
Complaints and feedback
Deleting your app or My Account profile
Electricity and gas plans
Find an electricity/gas distributor
Heating, cooling and hot water system warranty claims
Meter installations, alterations and removals
Solar power and battery storage
General enquiries form
Our postal address
Other services
Outages, faults and emergencies
Suspended retailers
ACT Transparency Code
Business
Electricity and gas
Small business
Standing Offer Business
Business Balance plan
Business Rate Fix
Plans
Rates and tariffs
Connections, disconnections and new meters
Green energy plans
Green Transport
Multi-site business
Major builders
Solar for business
Why solar power for your business?
Grants and incentives
Moving Business
My Account
Small business
How to pay your bill
Request a payment extension
Update contact details
Help and support
Contact us
Existing customers
New customers
Faults and emergencies
Request a callback
Solar for business
Our postal addresses
Other services
FAQs
My Account
Accounts, bills and payments
Business Balance plan FAQs
Business Demand Plan FAQs
General FAQs for business plans
Guaranteed Service Level Rebates
Major Partners
Processing fees
Quote tool
Reducing energy and bills
ResponsePro PowerDown
Smart meters
Solar Max Business
Standing Offer Business
Business Rate Fix FAQs
Commercial and Industrial
Get a quote
Solar PV and battery
Customised Solar and battery solutions
Energy monitoring and maintenance
Solar system maintenance
Government incentives
Finance options
Energy management
My Account and Billing
How to read your bill
Demand Response
EnergyAustralia ResponsePro
Progressive Purchasing
Energy solutions
LED Lighting
Energy Sustainability
Power Factor Correction
My Account
Help & support
Contact us
Contract terms and conditions
Default rates
Rate changes
Brokers and Consultants
About us
Who we are
Our purpose
Our history
Our leaders
Our business
Our strategy
Awards
What we do
Generating energy
Buying energy
Cathedral Rocks Wind Farm
Hallett Power Station
Hallett community
Lamberts North Ash Repository
Mt Piper Power Station
Mt Piper Community
Mt Piper EPA Reports
Mt Piper and Wallerawang water data
Mt Piper projects
Mt Piper tours
Mt Piper Brine in Ash Co-Placement
Mt Piper dams safety standards report
Pine Dale Coal Mine
EPA Reports
Pine Dale community
Yarraboldy Stage 1
Tallawarra Power Station
Tallawarra community
Tallawarra EPA reports
Tallawarra Lands project
Yallourn Power Station
History
Community
Energy transition
Ensuring we do the right thing
Environment
Annual Mine EPBC Report
Yallourn Daily Air Emissions
Yallourn Monthly EPA Reports
Morwell River Diversion
Class 3 Indicator and PM10/PM2.5 air emission studies
EPA Development Licence Exemption
The mine
Yallourn community grants
Jeeralang Power Station
Newport Power Station
Ballarat Battery Storage
Gannawarra Battery Storage
New energy projects
Hallett Battery Energy Storage System
Tallawarra A High Efficiency Upgrade
Lake Lyell Pumped Hydro
Mt Piper Battery Energy Storage System
Wooreen Energy Storage System
Marulan Development Site
Energy retailing
Help is here
Sustainability
Health, safety, security and the environment
Suppliers and procurement
The Energy Charter
Modern slavery
Tax contribution
Community
Geelong community grants
Volunteering
Our partners
Community relations
Workplace giving
Supporting First Nations peoples
Media
News
Operations Updates
Fact sheets
Speeches
Submissions and advocacy
Careers
Making a difference to you
Everyone’s welcome
Our locations
Blog
Home
Business
Commercial and Industrial
About us
Blog
Click
Select your state
ACT
NSW
QLD
SA
VIC
Log in
Register
My Account
Looks like this offer has now ended.
View our range of gas and electricity plans.
Visit our plans