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EnergyAustralia previously offered an opt-in to our Go Neutral product for all customers. Go Neutral is no longer available to new customers signing up with us or existing customers who are not already opted in to the product. For customers already opted in to Go Neutral, your arrangement remains unchanged.
You can check MyAccount for your opt in status or you’ll see a Go Neutral line on your bill.
Yes, you can. You can opt out via MyAccount or by contacting us.
Our purpose is to lead and accelerate the clean energy transformation for all.
Our Climate Transition Action Plan (CTAP) sets out our commitment to achieving net zero emissions across Scope 1 and 2 by 2050, and our ambition for this to extend to Scope 3.
The CTAP covers our investment intentions to meet customer energy needs, ensure a just transition for our staff and communities, along with our approach to sustainability engagement and the use of offsets. The CTAP expands on and replaces our earlier Climate Change Statements.
Our parent company CLP Group has strict sustainability principles governing how all its businesses, including EnergyAustralia, should operate sustainably.