Our chat wait times are longer than usual at the moment. Rather than wait, you might prefer to head online to manage your account through My Account or our app or view our plans online. Thanks for your patience.
Queensland and NSW customers may be impacted by a power outage due to Cyclone Alfred. If you're a customer with life support equipment at your home, please follow your outage plan, or call 000 if it's an emergency. Find out more about getting support if you need it on our blog.
We're inspired to make energy better now and for tomorrow, for all. Here you'll discover ways to get more from your energy, our commitment to the challenges of the clean energy transition, and more.