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If you are eligible an EnergyAustralia account manager can help you with after-sales service.
Call us
9.00am to 5.00pm AEDT
Monday to Friday
Email us
Email us at: multisite@energyaustralia.com.au
For a fault or emergency related to infrastructure such as poles, wires, meters, or if your power is out, you need to contact your distributor.
Please check the top right hand corner of your bill for your distributor details or visit the Australian Energy Regulator website to find out about different distributors.
If the fault or emergency is life threatening, please call 000